IT and Communication Services

Increase your productivity and minimise downtime with our expert ICT (information and communication technology) support. Whether you’re experiencing technical issues, need help with network management, need a printer installed or want proactive maintenance, our experienced team is on hand to provide fast and reliable support. We offer remote and on-site support to keep your systems running smoothly and securely. With flexible service plans tailored to your needs, we help you focus on what’s important – growing your business.

• ICT Specialist: 150.— per hour
• ICT System Engineer: 180.— per hour

Have you got a new employee who needs to be productive from day one? With our setup service, their computer is set up cleanly and on time – whether Windows, macOS or Linux. Our ICT supporters will install the operating system, the latest drivers and the most important standard apps. User accounts are set up, security configurations are optimised and, if necessary, a connection to your Microsoft 365 is established. Save time and avoid frustration – we’ll get your end devices up and running and perfectly customised to your needs!

• Windows / macOS: 300.— per device
• Linux: 450.— per device

An optimally set up Exchange Server ensures reliable e-mail communication and smooth collaboration.

Our experienced team will help you develop, deploy and manage a customised Exchange environment. We’ll ensure a seamless migration or initial setup that meets your business needs. From mailbox configuration to security and compliance, we take care of every aspect of your Exchange infrastructure.

• Setup flat rate: 2’160.— *
  • Preliminary assessment of structures, authorisations and licences
  • Configuration in Exchange Online
• Management: 200.— per hour

* up to 12 hours included

Benefit with us from a comprehensive range of software licences for business and cloud solutions at favourable rates.

We can advise you on the right choice of licences based on your requirements, help with the transparent management of existing licences and optimisation for future requirements. With us, you not only benefit from fair prices, but also from reliable support that is on hand to answer any questions you may have. Get started today and take your services to a new level!

Available licences include Microsoft 365, Dynamics Business Central, Defender, Visual Studio, Adobe Creative Cloud, Crowdstrike, Dropbox, IBM, Team Viewer, or Veeam.

Improve your business communications with 3CX-powered calling systems. Our team specialises in the implementation and management of 3CX – a state-of-the-art VoIP solution that enables flexible and cost-effective telephony services.

Regardless of whether you are a start-up, an SMB or a large company: 3CX offers you functions such as call forwarding, ring calls, video conferencing and the integration of mobile apps. This ensures seamless communication across all devices and locations. 3CX also impresses with its simple administration and high scalability.

• Setup fee per connection: 50.— (excl. Hardware)
• External phone number: 49.— per month
  (incl. 20.— call credit)*
• Management: 150.— per hour

* Minimum term: 3 months

Having quick access to relevant knowledge is crucial in today’s business world. BookStack supports centralized documentation and research of business-critical information.

Our team of computer experts and knowledge management specialists will support you in the design, implementation and operation of your own knowledge platform based on the intuitive open source software BookStack, which we operate on a separate Azure instance set up for you.

With our SaaS offer, you get all the benefits of BookStack without having to worry about maintenance or hosting. Access your documents securely from anywhere, collaborate in real time as a team and adapt your workspace to your needs. Scalable, secure and always up-to-date – with BookStack, your knowledge platform remains well-organized and accessible at all times.

• Setup flat rate: 1’080.—
• Maintenance flat rate: 89.— per month*

Consulting & Support

• ICT system engineer: 180.— per hour
• Knowledge management specialist: 180.— per hour

* Minimum term: 3 months

Improve your customer support with our Zammad SaaS solution – a powerful, cloud-based helpdesk and ticketing system. Zammad offers an intuitive interface that combines all your communication channels on a central, easy-to-manage platform to efficiently manage customer and employee requests.

With our SaaS offer, you get a fully hosted and maintained Zammad instance that offers high availability, security and scalability without you having to worry about technical details. We also advise you on the basic configuration of your digital helpdesk so that you can offer a top service both externally and internally.

Improve your response times, track tickets effectively and provide first-class customer service.

• Setup flat rate: 1’080.—
• Maintenance flat rate: 169.— per month

Consulting & Support

• ICT system engineer: 180.— per hour

* Minimum term: 3 months

You probably already knew that Westhive offers atmospheric, functional and well-equipped event spaces.

But did you also know that our team includes trained event technicians who can support you with audio and video technology? And that you can also hire additional technology from Westhive – if it is not already part of the basic equipment in our event rooms?

• Conference technician: 150.— per hour
• Video operator: 175.— per hour
• Mobile PTZ camera on tripod: 150.—
• Mobile TV stand: 500.—
• Interpreting technology (whispering systems or booths): Prices on request

Cyber attacks are unfortunately commonplace today – and our ICT team can do little to change that. But we can help to ensure that your employees are aware of the dangers and comply with basic security measures: Our 2-hour training course shows how phishing, hacking and social engineering work and how your employees can protect themselves against them.

• Course fee: 720.—*

* 2 hours, up to 15 participants

To ensure that your ICT systems are fully protected, Westhive offers a Security Operation Center (SOC) in collaboration with VTX (Kudelski Security). For a monthly fee, your IT systems are monitored 24/7 to detect and prevent unauthorized manipulation. The SOC ensures that potential incidents are correctly identified, analyzed, averted, investigated and reported.

Prices on request

All prices in CHF excl. VAT. Subject to change without notice.